Pembroke Pines YMCA Family Center

G G 3 months ago

This organization advertises that it has a program for children with special needs, but my experience showed that they were not adequately structured, staffed, or prepared to provide the level of support these children require. My daughter was enrolled in the program, and by the 4th day, the director, Susan Feldman, informed me that my child would need a private behavior technician in order to remain in the program because they did not have personnel available to accommodate her individual needs and limitations. This was never communicated before enrollment, and there appeared to be no plan in place to support children requiring additional assistance. What is most concerning is that services were essentially stopped without proper planning or transition support. My child was nearly removed from the program with very little notice, leaving our family scrambling to find alternative care and support. As a parent, I am now forced to urgently search for another placement because the program was not prepared to deliver the services it advertised. Families of children with special needs deserve transparency. If a program cannot adequately support children with varying needs, that shoul

margaret webb 4 months ago

Felt old, outdated and depressing here. The Swim Buddies program was a huge disappointment. After traveling 45 minutes, I was informed the last session was cancelled due to weather. There was an ongoing party, the weather was fine. You have a reputation to uphold YMCA. I definitely will not return or advise anyone to pay, not cheap either, for any special needs programming here. My daughter finished the Miracle League of Palm Beach county yesterday. It was fun, free... Such a stark contrast with YMCA.

Ant Josh 5 months ago

Always a great place to be Family oriented facility who assist with child care for 2 hours while you're in the gym! Machines are always clean and working. Friendly staff who are willing to help.

Nelson Rojas 8 months ago

It was one of the worst experiences I have ever had with a gym. They made charges that did not correspond, without clear notice and without my consent, and when I asked for an explanation they only repeated internal policies instead of seriously reviewing my case. The staff was very unprofessional, avoided giving concrete answers, did not offer real solutions, and at no point acknowledged their mistake. It really feels like they take advantage of fine print and customer confusion just to keep charging. Their billing practices and treatment of members are terrible, and I absolutely do not recommend this institution.

Luis Barrios 10 months ago

YMCA is a very family-friendly sports center. They offer everything from a fully equipped gym with cardio and strength machines to convertible indoor courts for volleyball and basketball. Outside, there are areas for playing baseball and other sports. The staff are always very friendly, and the facilities are well-maintained and clean. My daughter has been practicing and playing volleyball here for quite some time. Highly recommended."